PRIVACY POLICY APP EASY4MSG DEMO

This application is maintained and operated by CLS BRASIL COLETA, MONITORAMENTO E TRAMENTO DE DADOS LTDA.
We collect and use some personal data belonging to those who use our application. In doing so, we act as controller of this data and are subject to the provisions of Federal Law no. 13,709/2018 (General Personal Data Protection Law – LGPD).
We care about the protection of your personal data and, therefore, we provide this privacy policy, which contains important information about:
– Who should use our application
– What data we collect and what we do with it
– Your rights in relation to your personal data
– How to contact us

1. Data we collect and reasons for collection

Our application collects and uses some personal data from our users, in accordance with the provisions of this section.
1.1 Personal data expressly provided by the user
We collect the following personal data that our users expressly provide to us when using our application:
– Login
This data is collected at the following moments:
– Upon entry to the application for user authentication.
The data provided by our users is collected for the following purposes:
– Authentication;

1.2 Personal data obtained in other ways
We collect the following personal data from our users:
a. Location
This data is collected at the following times:
– When submitting the form. If you do not want to provide the location, simply disable the capture with the INFO > Collect Localization option
- When sending SOS
The data provided by our users is collected for the following purposes:
- Capture of coordinates at the time of sending for monitoring purposes

b. Crash log. This is the app's crash log data. For example, the number of times the app crashed, stack traces, or other information directly related to a crash.
This data is collected at the following times:
If an unexpected error occurs in the application during use.
This data is collected for the following purposes:
– Correction and stability of the application;

1.3 Sensitive data
No sensitive data will be collected from our users, understanding those defined in arts. 11 et seq. of the Personal Data Protection Law. Thus, there will be no collection of data on racial or ethnic origin, religious conviction, political opinion, membership of a trade union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person.

1.4 Collection of data not expressly provided for
Occasionally, other types of data not expressly provided for in this Privacy Policy may be collected, provided that they are provided with the user's consent, or that collection is permitted based on another legal basis provided for in law. In any case, data collection and resulting processing activities will be communicated to users of the application.

2. Sharing of personal data with third parties

We do not share the personal data mentioned in the section above with third parties.

3. How long will your personal data be stored

Personal data collected by the application is stored and used for a period of time that corresponds to what is necessary to achieve the purposes listed in this document and that takes into account the rights of its holders, the rights of the application controller and the applicable legal or regulatory provisions. Once the storage periods for personal data have expired, they are removed from our databases or anonymized, except in cases where there is the possibility or need for storage due to legal or regulatory provision.

4. Legal bases for processing personal data

A legal basis for the processing of personal data is nothing more than a legal basis, provided for by law, which justifies it. Therefore, each personal data processing operation must have a corresponding legal basis.
We process our users' personal data in the following cases:
– to comply with a legal or regulatory obligation by the controller
– for the regular exercise of rights in judicial, administrative or arbitration proceedings
– for the execution of a contract or preliminary procedures related to a contract of which the holder is a party, at the request of the holder of personal data
– when necessary to meet the legitimate interests of the controller or a third party
– for credit protection
4.1 Compliance with legal or regulatory obligations by the controller
Some personal data processing operations, especially data storage, will be carried out so that we can comply with obligations set out in law or other regulatory provisions applicable to our activities.
4.2 Execution of contract
For the execution of a purchase and sale or service provision contract eventually signed between the application and the user, other data related to or necessary for its execution may be collected and stored, including the content of any communications made with the user.
4.3 Legitimate interest
For certain personal data processing operations, we rely exclusively on our legitimate interest. To find out more about in which cases, specifically, we rely on this legal basis, or to obtain more information about the tests we carry out to make sure we can use it, please contact our Personal Data Protection Officer at one of the channels informed in this Privacy Policy, in the “How to contact us” section.

5. User rights

The application user has the following rights, granted by the Personal Data Protection Law:
– confirmation of the existence of processing;
– access to data;
– correction of incomplete, inaccurate or outdated data;
– anonymization, blocking or deletion of unnecessary, excessive or processed data that does not comply with the provisions of the law;
– data portability to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
– deletion of personal data processed with the holder’s consent, except in cases provided for by law;
– information on public and private entities with which the controller shared data;
– information about the possibility of not providing consent and the consequences of refusal;
– revocation of consent.
It is important to highlight that, under the terms of the LGPD, there is no right to delete data processed based on legal bases other than consent, unless the data is unnecessary, excessive or treated in non-compliance with the law.
5.1 How the holder can exercise their rights
To ensure that the user who intends to exercise their rights is, in fact, the holder of the personal data subject to the request, we may request documents or other information that can assist in their correct identification, in order to protect our rights and the rights of third parties. This will only be done, however, if absolutely necessary, and the applicant will receive all related information.

6. Security measures when processing personal data

We employ technical and organizational measures capable of protecting personal data from unauthorized access and situations of destruction, loss, loss or alteration of that data.
The measures we use take into account the nature of the data, the context and purpose of the processing, the risks that a possible violation would generate for the user's rights and freedoms, and the standards currently used in the market by companies similar to ours.
Among the security measures adopted by us, we highlight the following:
– Storing passwords in an encrypted database.
Even if you do everything you can to avoid security incidents, it is possible that a problem may occur caused exclusively by a third party – such as in the case of attacks by hackers or crackers, or even in the case of the user's sole fault, which This occurs, for example, when he himself transfers his data to a third party. Therefore, although we are, in general, responsible for the personal data we process, we are exempt from responsibility if an exceptional situation such as these occurs, over which we have no control.
In any case, if any type of security incident occurs that could create significant risk or damage for any of our users, we will inform those affected and the National Data Protection Authority about what happened, in accordance with the provisions of the General Protection Law. of Data.

7. Complaint to a supervisory authority

Without prejudice to any other administrative or judicial remedy, holders of personal data who feel, in any way, aggrieved, may lodge a complaint with the National Data Protection Authority.

8. Changes to this policy

This version of this Privacy Policy was last updated on: 01/08/2024.
We reserve the right to modify these rules at any time, especially to adapt them to any changes made to our application, whether by making new features available or by deleting or modifying existing ones.
Whenever there is a modification, our users will be notified about the change.

9. How to contact us

To clarify any doubts about this Privacy Policy or the personal data we process, please contact our Personal Data Protection Officer, through any of the channels mentioned below:
E-mail: ti.mar@clsbrasil.com
Postal address: Av. Rio Branco 311, 12th floor - Part - Center, Rio de Janeiro, CEP: 20040-009